Michigan is home to a robust manufacturing sector, particularly in plastic injection molding. The process has broad applications in manufacturing high-precision products in industries such as auto, medical equipment, electronics, and packaging. Michigan-based plastic injection molding companies have built a reputation for being reliable and innovative among businesses from across the world.

In addition, these plastic injection molding companies in Michigan that provides a vast list of services depending on the requirements of a manufacturer ranging from rapid prototyping, and tooling, to high-volume production. In this article, we will identify some of the leading plastic injection molding manufacturers in the Michigan region and the services they offer.

1. Hi-Tech Mold & Engineering

Hi-Tech Mold & Engineering is a second-generation, family-owned and operated manufacturer of plastic injection molds and products, located in Mendon, Michigan, serving the industry since 1994. As a leading manufacturer of plastic molds, the company’s focus is on creativity, efficiency, and high-quality products.

Integrated Services in Injection Molding

Hi-Tech Mold & Engineering provides various injection molding solutions for different industries, including automotive, aerospace, medical devices, and electrical vehicles industry inclusive. Their innovative technologies along with over 30 years of experience enable them to deliver efficient services to fulfill clients’ product development and manufacturing objectives.

Their range of injection molding services includes:

• Injection-Compression Molding: The best of both, injection and compression, tailored for intricate designs and complexities in geometries.
• Gas Assist Molding: A process development strategy aimed at decreasing the amount of material and the weight of the part but at the same time increasing its strength and load-carrying capability.
• Insert Molding: The process of incorporating metal or other materials into a plastic part in one shot to improve its rigidity and other properties.
• Low Pressure Molding: Applied on thin and complex parts that should not be subjected to high pressure during the processing stage.
• Smartfoil Molding: They use flexible film to make thin and complex shaped parts with low material usage.

Advanced Tech Center for Precision Manufacturing.

The company employs state-of-the-art and automated systems that deliver efficiency and quality. Here, we conduct mold tryouts and validations with the best technologies; Core Back, Coining, and Injection-Compression Molding. These conditions of innovation enable us to systematically correspond to the highest industry requirements and customer expectations.

Expertise and Global Reach

Hi-Tech Mold & Engineering has established itself as a company that can deliver even the most complex programs with great professionalism. From small tool packages to large-scale vehicle platforms we offer complete solutions for all phases of product development. By achieving global affiliations, they enable clients with complete service, economic solutions, and efficient project execution.

Certifications & Quality Assurance

Their commitment to quality is backed by industry certifications, including IATF 16949, AS9100D, and ISO 9001:2015 reflects a commitment to the steady enhancement of efficiency and manufactured product quality. Whether you need a new product designed and built or an existing product ramped up, you need Hi-Tech Mold & Engineering — first time, on time, every time.

If you are looking for plastic injection molding companies near me at Michigan location for gas assit injection molding or insert molding, then we suggest you may contact with them to check your project and quote you a price.

2. Ironwood Plastics

Ironwood Plastics started in 1979 and has made a reputation for being an engineering company with high standards of manufacturing capability. They comprise two plants located in Ironwood, Michigan, and Two Rivers, Wisconsin. In its capacity as a market leader in injection molding, the company’s mission has not lost sight of its goal of continually delivering top-quality customer satisfaction through state-of-the-art engineering and manufacturing techniques.

Capabilities & Expertise

Ironwood Plastics developed a wide range of custom injection molding solutions to address different needs. Their engineering personnel make use of the most modern technologies and standards of the industry and are capable of accurately handling simple to complex molding operations. Whether you require small or large-scale production for your project, they have the experience that will help us meet your goal.

Their investments in cutting-edge equipment and continuous staff training allow us to handle a wide range of molding techniques, including:

• Custom Injection Molding: Their core competency, providing precision molded products for automotive, medical device, consumer product industries, and many others.
• Secondary Services: The company has a full array of secondary operations such as assembly, decorating, and testing to ensure sure stringent quality of end-use products.
• Advanced Materials Handling: They fabricate about all common thermoplastics as well as high-performance polymers, so we always find the perfect fit for your specific product.
• Complex Mold Designs: To address difficult creations that would need elaborate molding techniques.

As a company, Ironwood Plastics has recognized its primary strength is professional engineering, coupled with experience and professionalism. They offer excellent customer relations and ensure we deliver services that fulfill the technical requirements of clients as well as help create sustainable business value.

Ideal Places to Position Oneself for Service

• Ironwood, Michigan is the headquarters of the company.

1235 Wall Street, Ironwood, MI 49938

Phone: 906.932.5025

• Two Rivers, Wisconsin Division

P.O. Box 2800, Two Rivers, Wisconsin 54241

Phone: 920.793.3060

Such places make it possible for us to reach out to customers across North America and other parts of the world with speedy delivery services and free customer care services.

Quality Certification and compliance

They are proud to hold ISO 9001 and IATF 16949:2016 certifications, which confirm maintaining quality management standards in the company. In addition,  the company also incorporates standards such as MAPP Manufacturing Alliance, ITAR, and so on.

As a member of the CTB group of companies, which is a worldwide provider of agricultural and food processing equipment solutions, we are well-placed to extend our expertise and keep up with the latest in manufacturing technology.

Beyond being an injection molder, at Ironwood Plastics, we are a strategic collaborator who delivers innovative engineering solutions and superior accuracy. If you need to design your new product or enhance the existing one, they have all the necessary resources and experience to accommodate you.

If you are looking for plastic injection molding companies in Michigan that provides product assembly services, special material of injection molding parts, you may think about them for your reference, or cotnact them to quote your project.

3. MMI Engineered Solutions

MMI Engineered Solutions is a one-stop solution provider for OEM applications designing and manufacturing lightweight solutions at lower cost and higher performance. Focusing on advanced composites and engineered resins, we deliver exceptional components and assemblies for high-performance applications in automotive, aerospace, and materials handling markets.

Their primary areas of specialization include engineering, tooling, and manufacturing, to bring out the best designs with the help of technological advancements, we offer products that help engineers and manufacturers to solve their most difficult problems. Whether injecting molding blow molding or utilizing advanced materials in products, the company offers the best when it comes to performance at all stages of production.

Core Services:

• Injection and Blow Molding: Accurate thermoplastic components and parts and sub-assemblies.
• Material Handling Solutions: Specialization in new-age composite and engineered resins for material handling applications.
• Tooling: Tool center that can design and manufacture sophisticated molds in-house and within a short time.
• Design Services: We can provide more creative solutions as our design team works with 3D software, Moldflow, and FEA analysis.

Global Presence & Locations:

• Headquarters: Saline, Michigan, USA
• Other Locations: Troy, MI, Warren, MI, Monterrey, Mexico

Additional Capabilities:

• In-House Tooling: Short lead times and improved competitive position.
• Design Support: CAD, Moldflow, and FEA tools as effective problem-solving tools.
• APQP Process: Knowledge of DFMEA/PFMEA, control plans, and timing of projects.

Based on its history of success in developing and delivering high-performance solutions, MMI Engineered Solutions remains a leader in the OEM marketplace, offering the tools and support necessary to address vital design and manufacturing issues.

If you are looking for plastic injection molding companies near me in Michigan that provides injection molding tooling manufacturing, blow injection molding or design services, you may think about them for your reference, or cotnact them to quote your project.

4. Jimdi Plastics

Jimdi Plastics is an industry leader in offering advanced plastic injection molding and insert molding services. It was established in 1997, in Allendale, Michigan. The core business is providing precision injection molded parts and assemblies to a wide spectrum of industries globally. These principles allow them to work with clients in automotive, consumer goods, medical devices, and many other industries, providing business solutions for a global marketplace.

Core Capabilities

• Injection Molding: They comprise 16 presses of 110 tons to 1,100 tons which allow for low to high-volume production. Moreover, they use different types of materials and we provide specific services like insert molding and over-molding.
• Tooling: We take full responsibility for your tooling right from design to tryout. We have good sources with local and overseas tooling shops so that we can offer high-quality aluminum tools and prototypes.
• Engineering: Their professional engineers sit down with clients to identify the right materials to use and the most appropriate injection molding techniques. Furthermore, they help customers with a range of services starting with prototyping and extending to end-of-life services.
• Assembly & Secondary Operations: The assembly line technologies include both automatic and manual assembly stations, as well as sonic welding, silk screening, pad printing, and laser etching.

Companies’ Commitment to Quality

The management of Jimdi Plastics has realized that quality is an outcome of a purposeful approach and hard work. They strictly adhere to ISO certification standards to satisfy the customer with high-quality parts.

Why Choose Jimdi Plastics?

• Wide Press Range: The integration of 16 presses allows them to work across a range of production volumes with relative ease.
• Innovative Solutions: By using progressive molding technologies as well as materials, we are in a position to meet the needs of the clients.
• End-to-End Support: From designing and engineering the product to the assembly of the product as well as secondary operations, they offer complete manufacturing services.
• Global Reach: They supply cost-effective injection molded parts to allow their clients to achieve goals in the international market.

If you are looking for plastic injection molding companies near me in Michigan that provides tooling manufacturing, insert molding, product assembly and engineering services, you may think about them for your reference, or cotnact them to quote your project.

5. PTI Engineered Plastics

PTI Engineered Plastics, Inc. is a leading plastic injection molder and manufacturer of plastics and plastic components and assemblies in Michigan – USA. Over 3 decades of operating, PTI has catered to various industries such as medical, defense/aerospace, and other sectors. As a result of its accuracy and creativity, PTI is today a valued supplier to firms seeking quality plastic products.

Core Capabilities

• Plastic Injection Molding: PTI provides service from single prototype to large-scale production run. For prototype and production purposes, for low-volume production or contract manufacturing PTI produces high-quality parts for the highest of standards.
• In-House Tooling: Quality starts with the tool. PTI has over 30 years of mold-building experience and employs the most advanced technology to create accurate molds for its toolmakers. This in-house capability directly translates into short lead times and the ability to provide quality molds used in the manufacturing of your parts right from development through to completion.
• Prototyping: You will get parts for testing and design verification from PTI, through prototype injection molding services. In some of the low-quantity part application scenarios, the same prototype tool can serve as the first production run, making it quicker and cheaper to bring the part into the market.
• Clean Room Molding: Due to the increasing demand for clean manufacturing in medical and aerospace industries, PTI has increased its Class 8 Cleanroom space to over 10,000 feet. The expansion improves PTI’s capacity to produce parts free from contamination and complies with ISO 13485 standards.
• Industrial Design: PTI Industrial Design Group directly collaborates with clients to develop manufacturable product ideas. Their direct interaction with engineers and specialists in tooling reduces the trial-and-error process characteristic of plastic molding, thus accelerating the transition from design to manufacturing.

Key Markets Served

• Medical: PTI is ISO 13485 compliant, and thus offers medical-grade parts for use in devices that require accuracy and performance. Be it for surgical instruments, diagnostic apparatus, or implants, PTI guarantees that all parts conform to regulatory requirements.
• Defense/Aerospace: PTI offers special injection molded products to respond to the demands of the defense and aerospace markets. Their cleanroom molding and advanced materials handling enable them to satisfy the most challenging technological requirements.
• Consumer Products: PTI offers the consumer products market by providing robust and competitively priced molded parts for common use.

Why Choose PTI Engineered Plastics?

• Expertise and Experience: PTI holds over three decades of experience which enables the company to offer technical expertise when undertaking challenging molding projects in various industries.
• Advanced Cleanroom and Molding Capacity: The company has increased the size of Class 8 Cleanroom molding space and is equipped to be as flexible as needed to meet the strictest medical and aerospace neoprene requirements.

• End-to-End Support: As a concept and design, tooling, and production company, PTI offers a one-stop solution that guarantees quality and short delivery times.

If you are looking for plastic injection molding companies in Michigan that provides medical injection molding with clreanroom shop, prototyping manufacturing, and industrial diesign services, you may think about them and cotnact them to quote your project.

6. Mdbio

As a plastic mold company with an excellent reputation in the medical device industry, Medbio LLC specializes in tooling accurate solutions, innovation, and precision. The mold makers at Medbio have access to a modern tool room and employ expert mold designers who can develop SPI-class production molds best suited to the specific requirements of the client.

Core Capabilities

Advanced Tooling Design & Engineering

Medbio can design tools using the most advanced mold design and flow analysis software in the market. Their team of experienced engineers incorporates reverse engineering and 3D part modeling of the mold to enhance moldability and tool integrity along with part performance. This guarantees that every tool developed will have the best manufacturing process as well as the best quality products.

Mold Function Animation

Medbio has animated mold function videos using state-of-the-art CAD software. These animations depict the mold opening, closing, and functioning through its various operations such as side actions, multi-stage ejection as well as co-injection molding. It assists customers in carrying out detailed design reviews while making the process of creating molding teams much easier.

High-Precision Molding Presses

High-speed machining and vertical machining centers are used in Medbio for better detail in mold creation. Their machinery includes:

• Milltronics VM20 vertical machining centers for finer work.
• Roders for a machining center for high speed and precision.
• Molds for highly accurate production of die sinkers Mitsubishi EX22
• Sodick wire machines with accuracy in wire cutting and deep hole drilling

In-House Tooling Solutions

From mold design to tool fabrication, Medbio offers its clients in-house tooling that enhances production time and quality output. Thanks to their focus on precision tools, we can guarantee the implementation of highly detailed projects faster and more efficiently.

Apprenticeship Program:

Medbio is committed to the development of future professional mold makers through the accredited Apprenticeship Program provided with the support of the U.S. Department of Labor and Kalamazoo Valley Community College. The intended program blends lectures with practical training and technical skills that are needed in medical device tooling.

Industries Served

Medical Device Industry:

Focusing on manufacturing precision molds for medical applications, Medbio knows such business implies meeting high requirements for regulation and quality in the medical industry. They make tooling solutions that guarantee the quality and performance of these vital healthcare devices.

Consumer Products:

Medbio also offers tooling solutions for consumer products which offer reasonable mold solutions to customers. Their services enable the clients to achieve their production needs and expectations as expected in the competitive consumer market.

Why Choose Medbio?

• Expert Design and Engineering: Medbio utilizes extensive experience in mold design as well as advanced technology to offer accurate and quality tooling solutions for medical devices and other consumer products.
• State-of-the-Art Manufacturing: Medbio possesses state-of-the-art tooling machines to ensure that every mold made and produced is perfect for your products and comes with high-speed machining accuracy as the industry standard.
• Innovative Approach: The company employs state-of-the-art technology in everything from modeling to mold function animation, guaranteeing the delivery of solutions that are unique no matter how complicated a project is.
• Commitment to Quality: Medbio has its ISO certifications of quality and it is committed to delivering every project with precision.

Contact Medbio

Headquarters:

5346 36th Street Southeast, Grand Rapids, Michigan 49512

Phone: Phone No: 616 245 0214 | Fax No: 616 245 0244

Clinton Township Office

Phone: (586) 954-2553

Orchard Park Office:

Phone: (716) 662-8550

Website: www.medbiollc.com

If you are looking for plastic injection molding companies in Michigan that provides medical injection molding, and expert diesign and engineering services, you may think about them and cotnact them to quote your project.

7. Westfall Technik, LLC

Westfall Technik, LLC is a top-tier industry in plastic injection molding offering superior tools and quality custom products. Based in Tempe, Arizona, Westfall Technik has a vast clientele of various industries that include aerospace, medical, automotive, consumer products, electronics, and industrial products industries. The company looks at itself as an environmentally conscious company and is a go-to supplier for manufacturers that need accuracy, speed, and innovative solutions in the injection molding arena.

Capabilities

Custom Injection Molding

Westfall Technik is an expert in the manufacture of highly accurate and fine-tolerant parts through a range of molding processes such as micro molding and multi-shot injection molding. The company has established its reputation for delivering reliable production capacity that enables customers to get components that meet their highest specifications.

Advanced Tooling Solutions

In addition, through tooling design and tool-making technologies, Westfall Technik guarantees that every mold is created to the highest standard. The company’s engineering department uses the latest CAD technology and 3D modeling to come up with the best-performing molds, thus cutting down the time to market and the overall production expense.

Micro Molding Expertise

Westfall Technik is known for its capability to manufacture parts using micro-molded; relatively small and complex.

Industries Served

• Automotive
• Medical Devices
• Consumer Products
• Electronics
• Aerospace

Why Choose Westfall Technik?

• Comprehensive Service: Westfall Technik renders a complete range of solutions right from design and tooling to the final assembly as per the requirements of injection molding.
• Advanced Technology: Further, the company applies state-of-the-art technology to ensure accuracy and quality in the process right from the mold making to the final product distribution.
• Sustainability Commitment: Westfall Technik as an organization has made it its goal to minimize its effects on the environment in production and distribution.
• Experienced Team: The company has a team of engineers and designers who are proficient enough to overcome any molding complications.

Contact Details

Location

9280 S. Kyrene Rd, Suite 106

Tempe, AZ 85284

Phone: +1 (702) 829-8681

Email: solutions@westfalltechnik.com

Business Hours

Mon – Fri: 8:00 AM – 6:00 PM

If you are looking for plastic injection molding companies near me in Michigan that provides double injection molding, and micro injection molding services, you may think about them and cotnact them to quote your project.

8. Lacks Enterprises

Lacks Enterprises has been the front-runner in the finish décor industry for over 60 years. It has changed the ways that designers conceptualize components for vehicles’ interior and exterior. Lacks’ mission is to provide innovative, perfect, and sustainable solutions. Their outstanding products like the Tessera® 3-D texture and Spinelle™ metal finishes enable designers to develop flexibility in a broad spectrum of automotive designs.

Core Capabilities

Interior Décor:

Lacks has introduced a new real metal and chrome series. The company offers a virtually infinite array of textures and colors for interior trim. The company also assists in differentiation at the trim level to help car makers improve the looks of the interiors of automobiles.

Exterior Décor:

Not mere decorations, Lacks’ exterior décor trim systems introduce innovation into the automobile business. From grilles to appliqués, their products increase vehicle attractiveness and at the same time offer a solution to functional aspects such as aerodynamics.

Lightweight Wheel Solutions:

Lacks supplies light wheel assemblies and parts, helping automotive designers to reimagine the possibilities. Their wheel technology is used not only to increase the performance of vehicles but also to make them more fuel-efficient due to their lighter weight.

Carbon Fiber Technology:

Lacks Carbon Fiber™ wheels offer high performance and design freedom. Their products are mainly used in the automotive industry and have the properties of being lightweight yet strong.

Innovations of the last years and market leaders

• Forgeline Motorsports Acquisition: The recent purchase made by Lacks of Forgeline Motorsports is the start of a new generation in wheel performance as well as manufacturing. This acquisition helps Lacks to consolidate its position as a market leader in high-performance wheels.
• High-Performance Wheels for Dodge: Lacks has been chosen by Dodge to equip the world’s quickest production car with Lacks Carbon Fiber™ wheels to prove that it is the best in precision-engineered high-performance automotive components.
• Electric Vehicle Design with Lucid Motors: Lacks was instrumental in contributing to Lucid’s wheel solutions for its flagship EV, the Lucid Air, which directly challenges Mercedes, BMW, and other automotive giants.

Global Reach

Lacks operates on a global scale, with facilities in key automotive markets.

Locations

Headquarters: Grand Rapids, MI, USA

Lacks Europe: Munich, Germany

Lacks Japan: Tokyo, Japan

Lacks South Korea: Seoul, South Korea

Lacks United Kingdom: Oxfordshire, UK

Why Choose Lacks Enterprises?

• Innovation: Lacks has been in business for more than 60 years and is still innovating the automotive décor and performance industry.
• Customization: While 3-D textures, and custom finishes, Lacks gives clients flexibility in design that is not found in other companies.
• Global Presence: Lacks has its operations in many countries, which means it can work with global clients and at the same time, remain relevant to the specific country’s market.

If you are looking for plastic injection molding companies near me in Michigan that provides carbon fiber technology, and Electric Vehicle Design services, you may think about them and cotnact them to quote your project.

9. ADAC Automotive

ADAC Automotive is the world’s premier automotive design, engineering, and manufacturing solutions company. In a one-stop-shop manner, from the inception of an idea to a final product, ADAC Automotive provides a full range of services that can boast the best quality, creativity, and eco-friendliness.

Capabilities

Design and Engineering:

Expert designers and engineers of ADAC employ the latest scanning and metrology technologies for delivering sustainable and precision-engineered products. In concept design and in the development of products, ADAC guarantees the final product a detailed and thorough process of design.

Additive Manufacturing & Rapid Prototyping:

Avoid high tooling costs by opting for rapid prototyping services that create opportunities for low-volume production and many revisions. The expertise at the ADAC in the field of additive manufacturing helps to offer fast and cost-efficient tools that push the product development cycle forward and make designs come to life.

Injection Molding:

ADAC currently possesses over 80 injection molding presses, which are between 240 and 1200 tons, allowing us to solve any problem. The injection molding capability of the company helps in the high-volume production of products with high accuracy in terms of the shape and size of the parts produced.

Customization and Finishing:

Painting and custom finish services can be offered painted or as per client’s requirement, giving ADAC’s automotive components excellent aesthetic and haptic appeal.

Electronics Integration:

The electronics integration is indeed a strength of ADAC’s engineering team which employs smart technologies such as sensors, actuators as well as lighting.

Quality Control:

Quality control in most of the products developed at ADAC is regulated in compliance with ISO standards to produce quality output throughout the production process. This is backed up by state-of-the-art metrology tools and a range of inspection procedures to ensure quality.

Industries Served

• Automotive
• Consumer Electronics
• Aerospace

Why Choose ADAC Automotive?

End-to-End Solutions:

ADAC performs the full turnkey services of design, manufacturing, and electronics integration from the initial idea through to the finished product. This smooth process makes it possible to get products to the market much faster in the automotive industry, especially the complicated parts.

Advanced Technologies:

Through the use of additive manufacturing, high-tech molding equipment, and electronics integration, ADAC guarantees that its products are not only advanced but functional to the latest technological requirements.

Sustainability Commitment:

Sustainability is a key focus of ADAC in all aspects of its production process from sourcing of materials through to the products themselves.

Quality Assurance:

High quality is the primary concern at ADAC and aiming at delivering high-quality products, the company follows strict quality assurance and offers comprehensive testing and validation results.

Customization and Prototyping:

ADAC focuses on building unique products and rapid-prototype models, which also enable the fine-tuning of the product’s details in a short amount of time.

Contact ADAC Automotive

Headquarters: 5690 Eagle Dr. SE, Grand Rapids, Michigan 49512

Phone: (616) 957-0520

If you are looking for plastic injection molding companies near me in Michigan that provides automotive injection molding, and aerospace injection molding services, you may think about them and cotnact them to quote your project.

10. West Michigan Plastics

West Michigan Plastics Inc., deals with plastic injection molding and was formed in 1986. The company’s focus is on precision plastics products made to order for various industries such as automotive, medical, government, and construction. As an innovative, quality, and efficiency-oriented company, they collaborate with customers to provide the best product for everyone.

Core Capabilities

Quality injection molded products

West Michigan Plastics, is proud to provide the best-molded products. With the customers, their team works in tandem to achieve the best design for a product, determine the right material, and create accurate tooling to suit the highest standards. Each product they manufacture undergoes a rigorous quality assurance process before being released to the market.

Dependable Delivery

As mentioned, with the use of automated work cells, their operations are continuous, which enables them to deliver orders swiftly and meet both regular and JIT requirements. Consistent with our mission statement, the delivery is fast and dependable to meet the production schedules of their customers.

Industries They Serve

We serve a broad range of industries, including:

Automotive:

Our products include specialty plastic components, interior trim, and engineered plastic parts that increase performance and decrease the vehicle’s weight.

Medical:

The medical-grade injection molding that we provide is extremely accurate and adheres to all appropriate industry standards. Our area of focus is the manufacture of parts for medical devices, diagnostic equipment, and other related uses in the healthcare industry.

Construction:

We produce a range of high-strength and wear-resistant plastics for construction industry needs and products for building materials and construction equipment.

Location and Contact Details:

West Michigan Plastics, Inc.

5745 W. 143rd Avenue

Holland, MI 49423

Phone: (616) 394-9269

Fax: (616) 394-5240

Email: info@wmiplastics.com

If you are looking for plastic injection molding companies near me in Michigan that provides automotive injection molding, additive manufacturing and prototyping services, you may think about them and cotnact them to quote your project.

Conclusion

Michigan has a rich pool of experienced plastic injection molding companies; they provide different services and products to cater to the numerous needs of the automotive, medical, and electronic sectors among others. These companies are well known for their accuracy, creativity, and their ability to meet customer needs. For companies that need injection molding services, these companies are capable of providing excellent services for businesses in Michigan.

However, for those who are looking for solutions outside the United States, especially in China, Sincere Tech is a reliable partner that provides a complete range of molding services at reasonable prices. Sincere Tech has been in business for decades and has been providing its clients with quality products hence it can help you source manufacturing solutions in China. You are welcome to get in touch with them to understand more about their products or how they can assist with your business.